Jietai Industry and Trade Co.,LTD

Information

Introduction:1. Our products are covered by a 90-day warranty for replacement, starting from the date of the order. If you find the product is defective upon arrival, you can have two options:

A. Products exchange policy:
You can send the products back to us for an exchange. Your shipping charge of the defective products will be reimbursed by us.

B. Parts replacement available in 90 days: If you find the product parts are defective within 90 days (starting from the date of the order), please send us an e-mail with the picture of the defective parts, so that we can send you the replacements free of charger.

Wear and tear of the products will not be covered under the warranty. If the defection is due to wear and tear, we will send you replacement parts with freight collect and we will charge for the replacement cost. Wear and tear includes the following:

a) Abuse
b) Accidents (i.e. hitting the products on objects)
c) Drop
d) Deterioration (i.e. cutting marks on the products)
e) Collision
f) Others

2. We will send 2-5% parts free of charge for every shipment

3. All customers can buy spare parts no matter you have bought our products or not